About this item

ACTIVE NOISE CANCELING: Switch between Active Noise Canceling and Awareness mode
COMFORT FIT: Customizable fit designed for all day wear
SUPERIOR SOUND: Immerse yourself in the music. These earbuds offer superior sound in an ergonomic design. Block out distractions, and get moving
SWEAT-PROOF AND WATER-RESISTANT: Sweat-proof and water-resistant IPX5 rating
4.5 HOURS OF PLAYTIME PER CHARGE: Always at the ready, with 20 hours of total playtime. 4.5 hours of playtime in the buds and on-the-go charging in the case

Disclaimer for warranty: These products are highly authentic. We are giving 1 month replacement warranty from our company as those brand are not officially available here in Bangladesh. So warranty will not available if any physical damage happened to product even if scratch too. We will check the product while we get the warranty claim. Product box must need to be submitted with cash memo too.

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RETURN & WARRANTY POLICY

PineappleExclusive.com is dedicated to enabling a unique & delightful purchase experience for its customers. We are hell-bound to ensure the highest quality & reliability for our customers. However, there might be some inconsistencies. On seldom occasions, you may have to return an order.

Return Policy

In case the Customer Changes his/her Mind:

Must notify within 3 Days.
Please do not break the seal of your received product & conserve the delivery packaging & invoice.
Any exception will result in no return.

In case of a Misplaced Order:
- Check the product and match it with the invoice.
- Let us know as soon as possible
- Please do not break the seal of your received product & conserve the delivery packaging & invoice.
- Any exception will result in no return.
In case of Manufacturing Defect:
- Must inform us immediately after learning the defect.
- Any delay beyond 7 days will result in no return or replacement.

Warranty Policy

Warranty provided by Brands:
- Notify us with in warranty period for any inconsistency.
- Warranty claims will require at least 2 weeks of inspection before passing the claim.
Warranty provided by Pineapple Exclusive:
- Only applicable in case of a manufacturing defect.
- Must notify within 7 Days.
- Any delay will not be acceptable.
- Any exception will result in no return.

Refund Policy

Refunds
- Refunds are made only when the request is made within 3 calendar days of the purchase. And the purchased product must be in sealed/wrapped/intact condition (as delivered)to be eligible for a refund. Otherwise, there will be no option for any refund.
- Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
- If your return is approved, we will initiate a refund to your Bank Cards, Mobile Finance Service or through In-store Credits.
- You will receive the refund within 7-10 working days. The refund period may vary depending on your card issuer's policies.
Shipping
- You will be responsible for paying your own shipping costs for returning your item. Shipping costs are nonrefundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact through the following channels:

Option 1: Contact us on Facebook

Option 2: Contact us on 📞+8801884519601

Option 3: Mail us at 📧 pineappleexclusivebd@gmail.com

Adidas Z.N.E. 01 ANC

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